Privacy Policy

Our customer's right to privacy and security while you use the Five Star Quality Products website is taken very seriously.

Our e-commerce system uses Trustwave SSL (Secure Sockets Layer) – the industry standard for encryption technology used to create a secure transaction environment. If your browser supports the use of encrypted data transmissions, our SSL locks all information passed from you to us (e.g. credit card number) in an encrypted manner, making it almost impossible to be intercepted by an unauthorised party.

Personal Information In order to process and deliver online orders, it is necessary for us to obtain personal information, such as, name, address, e-mail and contact numbers. Credit Card information is not sent from our servers to outside agencies, and once we have processed the credit card transaction, the information is destroyed.

Disclosure of Personal Information

Five Star Quality Products contracts with trusted companies to act on our behalf in the processing of online orders and delivering packages. Those companies are provided only with the information required to perform their specific function and may not be used for any other purpose. Customers' personal information is not sold, rented or made available to anyone other than Five Star Quality Products. Credit card details will not be kept after the completion of each order and we can assure you that your security and personal information is secure and safe.

We do reserve the right to co-operate with Local, State or Federal officials in any legal investigation where unlawful activity, such as fraudulent credit card use, is suspected.

Cookies

A "cookie" is basically a small file that automatically recognizes you when you visit our Website. The primary use of our cookie is to keep track of what you place in your shopping basket. Depending on the security settings of your browser program, our cookie file may or may not be installed. If the Security setting you have prevents our cookie file from being installed, your shopping basket will be unable to retain anything in the cart and you will be unable to make an online purchase.